Privacy Policy
Welcome to CyberZenZen ("the Service," "we," "us," or "our"). We place great importance on your privacy and the protection of your personal information. This Privacy Policy (the "Policy") explains how we collect, use, store, share, and protect your personal information, as well as the rights you may have under applicable law.
Please read this Policy carefully before using the Service. By accessing or using the Service, you acknowledge that you have read this Policy. If you do not agree, please do not access or use the Service. Where applicable law requires your consent for specific processing activities, we will request that consent separately.
1. About Us
CyberZenZen is an online product independently operated by an individual developer. It provides an interactive experience built around AI-generated content for users around the world. The Service may rely on third-party infrastructure and technical services, including but not limited to identity authentication, databases, cloud storage, email delivery, payment processing, and AI model services.
2. Information We Collect
In order to provide the Service, we may collect the following categories of information:
You may use the core functions of the Service without registering. In that case, we may still process the content you submit, the results generated by the Service, related history, and necessary technical information. If you later register and sign in, some of that information may also be associated with your account.
2.1 Information You Provide Directly
Account Information
When you register for or sign in to the Service, we may collect your email address and information related to authentication.
User Content
When you use the Service, we may collect content you voluntarily submit, enter, save, or transmit, including but not limited to:
- questions, explanatory text, feedback, or other text you enter;
- content generated during your interactions with the Service;
- content you choose to retain in history records or memory pages.
Communications
When you contact us by email or through other channels, we may collect the information you provide in those communications.
2.2 Information We Collect Automatically
Technical Information
When you access or use the Service, we may automatically collect certain technical information, such as:
- IP address;
- browser type and version;
- operating system and device information;
- access times, request logs, error logs, and related technical records.
Usage Information
We may collect information about how you use the Service, including but not limited to:
- feature usage;
- page access activity;
- request frequency, interaction records, and general behavioral data.
2.3 Payment and Transaction Information
If you later purchase paid features or subscriptions, or choose to support or tip us through options such as "Buy Me a Coffee," we may collect the information necessary to manage the transaction, such as:
- transaction status;
- transaction time;
- order number or payment reference number;
- payment amount and service type.
We do not proactively store full bank card numbers, payment card numbers, or other highly sensitive financial credentials. Such information is generally processed directly by third-party payment providers.
3. How We Use Your Information
We use your information only to the extent necessary to provide the Service, improve the product, maintain security, and comply with legal obligations, including for the following purposes:
3.1 Providing the Service
- creating and managing user accounts;
- completing sign-in, identity verification, password reset, and related processes;
- processing your submitted content and generating AI responses, readings, or interpretations;
- storing and displaying history records, memory content, and related information;
- supporting history display and continuity within the current usage environment when you use the Service without registering;
- associating relevant records with your account after registration and sign-in so that they may continue to be accessed in other supported browsers or device environments.
3.2 Improvement and Optimization
- analyzing how the Service is used;
- optimizing features, interface design, performance, and user experience;
- diagnosing errors, troubleshooting issues, and improving stability.
3.3 Security and Compliance
- detecting, preventing, and responding to abuse, fraud, attacks, or other unlawful conduct;
- protecting the security of the Service, our users, and third parties;
- complying with applicable laws, regulations, regulatory requests, or judicial obligations.
3.4 Communication and Support
- sending service-related notices;
- responding to your inquiries, requests, or complaints;
- informing you, where necessary, about account, security, or policy updates.
3.5 Payment and Transaction Management
If we later offer paid features, subscriptions, support, or tipping options, we may use related transaction information to:
- confirm payment;
- activate or manage corresponding entitlements;
- retain necessary transaction records;
- handle refunds, disputes, or billing matters, where applicable.
4. How We Store, Share, and Protect Your Information
4.1 Storage Methods and Location
To provide the Service, we may store some of your information in the cloud, including but not limited to:
- account information;
- questions or text you submit;
- system-generated responses, readings, or interpretations;
- history records, timing information, and necessary technical logs;
- records necessary for account security, service operations, and transaction management.
Such information may be stored on servers or cloud environments provided by the third-party infrastructure providers we use.
When you use the Service without registering, relevant records may primarily be associated with your current browser, device environment, or corresponding technical identifiers. If you register and sign in, some relevant records may also be associated with your account in order to support continued access across supported browsers or devices.
4.2 Third-Party Service Providers
In order to support the core functions of the Service, we may share relevant information with necessary third-party service providers, including:
Infrastructure and Database Providers
For example, providers supporting authentication, databases, storage, and backend services.
Email Service Providers
For example, providers used to send sign-up verification emails, password reset emails, and other service notices.
AI Model Service Providers
To generate responses, readings, or related text, portions of your submitted input and the context necessary for generating results may be sent to third-party AI model service providers for processing.
Payment Service Providers
If you later purchase paid features or subscriptions, or make support payments, the relevant payment information will be processed directly by third-party payment providers.
We share only the information reasonably necessary to enable the Service, maintain operational security, or comply with legal obligations.
4.3 Disclosure Required by Law
We may disclose your information where required by applicable law, lawful requests from courts or regulators, or where necessary to protect the lawful rights and interests of us, our users, or third parties.
4.4 No Sale of Personal Information
Except as expressly described in this Policy, we do not sell your personal information, nor do we disclose it to unrelated third parties at will.
4.5 Security Measures
We take reasonable technical and organizational measures to protect your information and to reduce the risk of unauthorized access, disclosure, alteration, loss, or destruction.
However, you understand and agree that no method of internet transmission or electronic storage can be guaranteed to be absolutely secure, and we therefore cannot promise that your information will always remain completely secure.
5. Sensitive Information Notice
Because the Service allows you to submit free-form text and may store related content in the cloud, we strongly advise that you do not submit highly sensitive or high-risk personal information, including but not limited to:
- government identification numbers, passport numbers, bank card numbers, or payment account information;
- medical records or health information;
- precise home addresses or sensitive information relating to minors;
- highly sensitive information concerning race, religion, political views, biometric data, sexual orientation, or criminal records;
- any other information whose disclosure could create significant risk to you or others.
If you choose to submit such information, you acknowledge the associated risks and agree that we may process it only to the extent necessary to provide the Service. We do not recommend that you enter any sensitive information into the Service that you would not want to be processed or stored in the cloud.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
In general:
- account information may be retained for the duration of your account;
- content you submit, system-generated responses, and history records may be retained while your account remains active, until you delete the relevant content, or for so long as reasonably necessary to provide the Service, display history, protect security, or handle disputes;
- records created while you use the Service without registering may also be retained for a reasonable period in the current usage environment or by reference to relevant technical identifiers in order to support history display, service continuity, and operational security;
- necessary technical logs, security records, and transaction records may be retained for a reasonable period for security, auditing, dispute handling, or legal compliance purposes;
- after you request deletion of your account or data, we may delete, anonymize, or stop actively using the relevant information within a reasonable period, unless otherwise required by law or reasonably necessary for us to retain it.
7. Your Rights
Subject to applicable law, you may have the following rights:
7.1 Right of Access
You may request to know whether we hold your personal information and request access to the relevant information.
7.2 Right to Correction
If you believe that the personal information we hold about you is inaccurate or incomplete, you may request correction.
7.3 Right to Deletion
Where permitted by law, you may request deletion of your account and personal information.
7.4 Right to Withdraw Consent or Object
To the extent permitted by applicable law, you may withdraw consent you have provided on a consent basis, or object to certain processing activities. Doing so may affect our ability to continue providing all or part of the Service to you.
7.5 Request for a Copy of Your Data
Where permitted by applicable law and technically feasible, you may request a copy of certain personal information you have provided to us.
To exercise any of the rights above, please contact us using the contact details at the end of this Policy. We will make reasonable efforts to respond in accordance with applicable law.
8. Notice for Global Users
The Service is offered to users globally. You understand and agree that your information may be processed, transferred, or stored outside the country or region where you are located, including where third-party infrastructure providers, AI service providers, email service providers, or payment providers process data on our behalf.
If you are located in a jurisdiction with specific data protection rights or requirements, such as the European Union, the United Kingdom, or California, we will make reasonable efforts to handle relevant requests and protect your privacy rights in accordance with applicable law.
9. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have unintentionally collected such information, we will take reasonable steps to delete it promptly.
If you are under 18 years old, you should use the Service only under the guidance and supervision of a parent or legal guardian.
10. Updates to This Policy
We may update this Policy from time to time. Updated versions will be posted on this page or another appropriate location. Your continued use of the Service after the updated Policy takes effect constitutes your acceptance of the revised Policy.
11. Contact Us
If you have any questions, comments, or requests regarding this Policy, you may contact us at:
Version: 1.0
Last Updated: May 5, 2026, 08:36 UTC
