CyberZenZen
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Terms of Service

Welcome to CyberZenZen ("the Service," "we," "us," or "our"). The Service is an online experience built around AI-generated content. You may use the core functions of the Service without registering, including submitting text, receiving generated responses, readings, or companion-style reflections, and viewing related history. If you choose to register and sign in, some of that history and related usage data may also be linked to your account so that it can continue to be accessed in other supported browsers or device environments.

Please read these Terms of Service (the "Terms") carefully before accessing or using the Service. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not access or use the Service.

1. Description of the Service

1.1 Scope of the Service

The Service may currently include, without limitation:

  • submitting text and receiving AI-generated responses, readings, or interpretations without registering;
  • viewing history, memory content, and related timing information created in the current usage environment without registering;
  • linking certain history, memory content, and supporting data to an account after registration and sign-in so that they may continue to be accessed in other supported browsers or device environments;
  • account registration, sign-in, password reset, and basic account management;
  • other related features, content, or support services we may introduce in the future.

1.2 Service Changes

We reserve the right to modify, suspend, or discontinue the Service, including its features, interface, availability, or access methods, as required for product operations, technical development, security management, or legal compliance. In the event of material changes, we will make reasonable efforts to provide advance notice where practicable.

2. User Eligibility

2.1 Minimum Age

You must be at least the minimum age permitted to use the Service in your jurisdiction. If you are under 18 years old, you may use the Service only with the consent and supervision of a parent or legal guardian.

2.2 Lawful Use

You are responsible for ensuring that your access to and use of the Service complies with the laws and regulations applicable in your country or region.

3. Accounts and Security

This Section applies when you register for, sign in to, or otherwise use account-related features of the Service.

3.1 Account Responsibility

You are responsible for safeguarding your account credentials, password, and other login information, and for all activities that occur under your account.

3.2 Account Security

If you become aware of any unauthorized use of your account or any other security issue, please contact us promptly. To the extent permitted by applicable law, we are not responsible for losses arising from your failure to properly safeguard your account information.

4. User Content and Rules of Use

4.1 User Content

Any content you submit, input, save, or transmit through the Service, including but not limited to questions, explanatory text, feedback, and history records, constitutes "User Content."

You are solely responsible for your User Content and represent that you have the right to submit it, and that it does not:

  • violate any law or regulation;
  • infringe the intellectual property rights, privacy rights, personality rights, or other lawful rights of any third party;
  • contain defamatory, harassing, threatening, hateful, pornographic, violent, fraudulent, or otherwise inappropriate material;
  • mislead others, impersonate another person, or facilitate any improper activity.

4.2 Sensitive Information Notice

Because content you submit may be stored in the cloud to support memory history, service stability, and product functionality, we strongly advise that you do not submit sensitive personal information or high-risk data, including but not limited to:

  • government identification numbers, passport numbers, bank card numbers, or payment account information;
  • precise home addresses, medical records, or health information;
  • sensitive information relating to minors;
  • highly sensitive information relating to race, religion, political views, biometric data, sexual orientation, or criminal records;
  • any other information whose disclosure could create significant risk to you or others.

If you choose to submit any such information, you acknowledge the associated risks and agree that we may process it only to the extent necessary to provide the Service.

4.3 Restrictions on Use

You may not use the Service to:

  • engage in any unlawful, fraudulent, harassing, abusive, or rights-infringing conduct;
  • interfere with, damage, or attempt to disrupt the normal operation of the Service;
  • use automated tools, crawlers, scripts, bots, or similar means to access, scrape, probe, or abuse the Service at scale;
  • attempt to bypass access restrictions, security protections, usage limits, or other product mechanisms;
  • generate or distribute unlawful, harmful, or infringing content through the Service.

4.4 Enforcement Measures

If we reasonably believe that you have violated these Terms, or that your conduct may create risk to the Service, other users, or third parties, we may, without prior notice, remove content, limit functionality, suspend access, or terminate accounts.

5. Data Processing and Privacy

5.1 Cloud Storage

To provide the core functions of the Service, some content you submit, together with system-generated responses, may be stored in the cloud, including but not limited to:

  • questions or text you submit;
  • system-generated responses, readings, or interpretations;
  • history records, timing information, and necessary technical logs.

The foregoing content may be processed or stored to the extent necessary to provide the Service, display history, maintain product operations, and protect security, whether or not you register. If you register and sign in, some relevant records may also be associated with your account in order to support continued access across supported browsers or devices.

5.2 Third-Party Services

To support authentication, data storage, email delivery, payment processing, or other essential functions, we may rely on third-party service providers. Relevant data may be processed by such providers on our behalf to the extent necessary to deliver the Service.

5.3 Privacy Policy

Our collection, use, storage, and protection of personal information are governed by our Privacy Policy. By accessing or using the Service, you acknowledge that you have read that Privacy Policy. Where applicable law requires your consent for specific processing activities, we will request that consent separately.

6. AI-Generated Content

6.1 Nature of AI Output

Responses, readings, interpretations, and related text provided through the Service are primarily generated by artificial intelligence systems. Such output may be inaccurate, incomplete, inconsistent, outdated, or otherwise fail to meet your expectations.

6.2 No Professional Advice

Content provided through the Service is offered solely for entertainment, companionship, self-reflection, or general informational purposes. It does not constitute:

  • medical advice;
  • psychological or mental health advice;
  • legal advice;
  • financial, investment, or tax advice;
  • any other professional advice or decision-making basis.

6.3 User Judgment

You are solely responsible for how you interpret, use, or rely on any content generated by the Service, and for any actions you take based on that content.

7. Intellectual Property

7.1 Rights in the Service

The Service and its associated interface, design, identifiers, text, code, functional structure, and other content (excluding User Content) are owned by us or our licensors and are protected by applicable intellectual property laws.

7.2 License to User Content

You retain your rights in your User Content. However, in order for us to provide, operate, maintain, and improve the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, reproduce, process, transmit, and display your User Content solely to the extent necessary for those purposes.

8. Paid Services, Support, and Tips

8.1 Paid Features

We may in the future offer subscriptions, one-time paid features, or other paid services. The applicable pricing, benefits, duration, cancellation rules, and conditions will be disclosed on the relevant purchase page or during checkout.

8.2 Voluntary Support and Tips

We may also offer voluntary support, tipping, or sponsorship options, including "Buy Me a Coffee" style support. Unless expressly stated otherwise on the relevant page, such payments are generally treated as voluntary support for the developer or project and:

  • do not create any equity, profit-sharing, co-ownership, or investment relationship;
  • do not automatically entitle you to ongoing service commitments or access to all future functionality;
  • are generally non-refundable to the extent permitted by applicable law.

8.3 Payment Processing

Payments may be processed by third-party payment providers. We do not proactively store your full bank card or payment card details.

9. Disclaimers

9.1 "As Is" Basis

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we make no express or implied warranties regarding the stability, continuity, accuracy, reliability, security, or suitability of the Service.

9.2 Interruptions and Errors

We do not guarantee that the Service will be uninterrupted, timely, error-free, or entirely free from defects, attacks, data loss, or other technical issues.

9.3 Third-Party Dependencies

To the extent permitted by applicable law, we are not responsible for issues arising from third-party services, network conditions, infrastructure failures, force majeure events, or problems caused by your own devices or account environment.

10. Limitation of Liability

10.1 Indirect Damages

To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the Service, including but not limited to loss of profits, lost opportunities, loss of goodwill, loss of data, loss of content, or business interruption.

10.2 Liability Cap

To the fullest extent permitted by applicable law, our aggregate liability to you arising out of or relating to the Service, whether based on contract, tort, statute, or any other legal theory, shall in principle not exceed the total amount of service fees you actually paid for the Service during the 12 months preceding the relevant dispute.

10.3 Voluntary Support Payments

If any payment you make to us is voluntary support, tipping, sponsorship, or a similar non-exchange payment, such as "Buy Me a Coffee" style support, and the relevant page or notice does not expressly state that the payment corresponds to a specific service entitlement, that payment shall not be treated as a service fee under these Terms and shall not be included in the calculation of the liability cap above.

10.4 Free Services

For free features or portions of the Service for which no service fee has been charged, we are liable, to the extent permitted by applicable law, only for direct actual losses caused by our intentional misconduct or gross negligence and directly related to your use of the Service.

10.5 Non-Excludable Liability

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

11. Termination

We may suspend or terminate your access to all or part of the Service for operational, security, compliance, or Terms-related reasons, including violations of these Terms. Following termination, we may retain certain data, records, or logs for the period reasonably necessary to comply with legal obligations or legitimate operational needs.

12. Changes to the Terms

We may update these Terms from time to time. Updated versions will be posted on this page or another appropriate location. Your continued use of the Service after such updates take effect constitutes your acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, excluding its conflict of laws principles.

13.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall first be resolved through good-faith consultation. If no resolution can be reached, either party may submit the dispute to a court of competent jurisdiction within the People's Republic of China.

14. Contact Us

If you have any questions about these Terms, you may contact us at:

support@cyberzenzen.com

Version: 1.0
Last Updated: May 5, 2026, 08:36 UTC

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